cuanLegal Notice
We at cuan do not offer our services in jurisdictions where online wagering or gaming is prohibited by local law. Before using our platform to access sportsbook markets covering Liga 1, Piala AFF, Champions League, or to play live-dealer games, slots, and esports betting, you are responsible for verifying that such activity is legally permitted in your jurisdiction. Access to cuan is restricted to supported regions only, and we take no responsibility for use in prohibited areas.
This legal notice clarifies our service availability, our jurisdiction-restricted access policy, account eligibility requirements, and the legal responsibility that rests with each user. It complements our full terms of service and privacy policy. By accessing cuan, you confirm that you have read and understood this notice and that you are accessing our platform from a jurisdiction where its use is lawful.
Our services are available only where local law permits. Users are responsible for verifying that their access and use comply with the laws of their own jurisdiction.
Service Availability and Jurisdiction Restrictions
Our cuan platform operates in selected jurisdictions where applicable law permits online gaming and sportsbook wagering. We do not serve jurisdictions where such activities are prohibited. Our payment methods — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet — are available only in regions where we operate legally. If you attempt to access cuan from a prohibited jurisdiction, your account may be suspended or closed without notice.
We conduct periodic reviews of user location data and may restrict or deny access based on geographic indicators. VPN use, proxy services, or other methods to mask your location do not grant access to cuan in prohibited jurisdictions. If we detect access from a jurisdiction where our services are not permitted, we reserve the right to suspend your account, forfeit any balance, and report suspicious activity to relevant authorities.
Account Eligibility on cuan
You must be of legal age in your jurisdiction to open a cuan account and engage in online gaming or sportsbook wagering. Most jurisdictions set this age at 18 or 21 years old. You confirm during signup that you meet your jurisdiction's age requirement. We do not knowingly accept accounts from underage users. If we detect that an account holder is below the legal age for gaming in their jurisdiction, we close the account and return any balance to the original deposit method.
You must not open a cuan account if you are subject to legal restrictions on gaming in your jurisdiction — for example, if you are under a court order prohibiting gambling or if your local authority has issued a directive restricting access to online gaming platforms. You are solely responsible for confirming your legal eligibility. False statements about your age or legal eligibility during signup may result in permanent account closure and forfeiture of funds.
Legal Liability and Our Disclaimer
We at cuan operate our platform in good faith, but we make no warranty that cuan will be uninterrupted, error-free, or fully secure. Your use of cuan is at your own risk. We are not liable for any losses arising from technical faults, network interruptions, or service outages. We are also not liable for losses resulting from your own negligence — for example, sharing your login credentials, clicking malicious links, or placing wagers you later regret.
We accept no liability for use of cuan in jurisdictions where such use is prohibited by law. If you access cuan from a prohibited jurisdiction and suffer legal consequences, we bear no responsibility. We also accept no liability for disputes between you and your bank, wallet provider, or other financial institution regarding deposits or withdrawals on cuan. Those disputes are between you and your financial provider, not between you and us.
We at cuan operate transparently: our platform is available only where law permits, and every user bears responsibility for their own jurisdiction's legal framework.
Data, Privacy, and Disclosure to Authorities
We collect personal data — your name, email, ID documents, payment details, and game history — to operate your cuan account and comply with legal obligations. That data is protected under our privacy policy. However, we reserve the right to disclose your data to law enforcement, tax authorities, and regulatory bodies if required by legal process, court order, or applicable law. We comply with requests from authorities without prior notice to you.
If we receive a subpoena, warrant, or official inquiry regarding your cuan account, we will comply and disclose the information requested. This may include your personal data, deposit and withdrawal history, all wagers placed, and game outcomes. We will not notify you in advance of such disclosure if doing so is prohibited by law.
Dispute Resolution and Governing Law
Disputes arising from your use of cuan are resolved through our internal complaint process, described in our terms of service. We investigate complaints within five business days and respond with our findings. If you remain unsatisfied, you may pursue a formal complaint through the channels listed in your Account Settings. We do not arbitrate disputes in external courts or with third-party mediators, and we do not accept jurisdiction outside the jurisdictions in which we operate.
Our terms of service and this legal notice are governed by the laws of the jurisdiction in which we operate. Any claims or disputes must be brought within one year of the event giving rise to the claim. After one year, claims are barred and cannot be pursued against us.
cuan Service Scope and Game Offerings
Our cuan platform offers sportsbook wagering on football tournaments including Liga 1, Piala Indonesia, Piala AFF, Piala Asia, Champions League, and Premier League. We also offer live-dealer games — blackjack, roulette, baccarat, Dragon Tiger — streamed from our studios. Our slot-game library includes Mahjong Ways, Aviator, Sweet Bonanza, Gates of Olympus, and Fortune Tiger. We also operate esports markets on Mobile Legends, Free Fire, and PUBG Mobile.
All games and wagers on cuan are subject to our terms of service. Outcomes are determined by our systems and official league or match results. We do not guarantee any outcome or return. All wagers carry risk of loss. If you have questions about how a specific game operates or how a wager is settled, contact our support team through your Account Settings.
What cuan Provides
- Transparent terms and account security
- Multiple deposit and withdrawal options
- Complete game and wager history
- Support team and dispute resolution
What cuan Does Not Provide
- Legal advice or jurisdiction verification
- Guarantee of profit or loss prevention
- Liability for prohibited-jurisdiction access
- External arbitration or court representation
Contact for Legal Inquiries
If you have legal questions regarding cuan, our jurisdiction-restricted access policy, or our compliance practices, contact our support team through the channels listed in your Account Settings. For formal legal notices or official inquiries, use the contact information provided in our terms of service. Our legal team responds to official inquiries from authorities and law firms within five business days.
We do not provide legal advice. This legal notice outlines our policies and your responsibilities. If you require guidance on whether cuan is legal in your jurisdiction, consult a local legal professional licensed in your area. We accept no liability for your reliance on this notice or failure to seek appropriate legal counsel.
Summary: Legal Framework for cuan
We at cuan operate in supported jurisdictions only. Our platform is not available everywhere, and it is your responsibility to confirm that access and use comply with your local laws before opening an account. We do not provide legal advice and accept no liability for use in prohibited jurisdictions or for legal consequences you may face as a result.
Your cuan account is subject to our terms of service, privacy policy, and this legal notice. All wagers carry risk of loss. All outcomes are determined by our systems and official results. We maintain transparent transaction history and support channels for account assistance. We also reserve the right to suspend or close accounts if we detect prohibited-jurisdiction access, underage accounts, or violations of our policies.
If you have questions about whether cuan is legal in your jurisdiction, consult a local legal professional. Our support team can assist with account and platform questions, but we do not provide jurisdiction-specific legal guidance. By accessing cuan, you confirm that you have read this notice, understood your responsibilities, and agreed to use our platform only where it is lawful to do so.